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The Publisher`s Advantage Computing System, the industry`s premier in-house fulfillment system, is a comprehensive, feature-rich software package developed for the management of magazines, journals, newsletters, electronic products, on-line content and books or other products.
Proven and Professional
Advantage is by far the most comprehensive package available, and features are added with every annual release. Yet it is thoroughly proven, with fifty-plus publishers using it every day. ACS offers excellent project management services, following the Project Management Institute (PMI®) guidelines. Support is always immediately available and about 50% of all support calls are resolved the same day. All this from a profitable company with a solid financial base and steady growth. You can count on ACS to be there to support you, now, and in the years ahead.
Customer Relationship Management
Some publishers purchase third-party systems to incorporate all their disparate data in order to manage their customer relationships. Advantage is designed to integrate that disparate data ¡V from subscriptions, book and product orders, memberships, online content, articles, conferences and more -- in one central place, and to quickly and easily provide the information needed to make good management decisions and manage customer relationships.
Users Drive New Features
Advantage user requests are the main source of new features in each release. These include: . combination orders¡Xi.e. a subscription, book and conference registration on the same order . integrated promotions across multiple products and subscriptions . comprehensive package/kit management . unsurpassed data access via 300+ standard reports (many customizable), online screens, ad hoc reports, pivot tables and data cubes . completely integrated accounts receivable . automated customer service letters and emails . a completely integrated online and real-time E-commerce interface . always the latest technology (Windows, UNIX, Oracle, SQLServer) . multiple addresses and multi-currency
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